Closing the Care Gap: Community Pharmacies as Key Partners in Employer Health Strategies

A new research report examines how pharmacy partnerships can cut employers' health care costs and improve employees' access to care.

Health care costs are climbing at an unsustainable pace, putting pressure on employers and workers alike.

At the same time, long wait times, provider shortages, and high out-of-pocket costs make it harder for employees to get the care they need, leading to poorer health and lost productivity on the job.

One promising solution is hiding in plain sight: the community pharmacy.

Pharmacists now deliver a range of clinical services — including preventive care and chronic disease management — that improve patient outcomes, reduce hospitalizations, and generate savings for employers.

"Closing the Care Gap: Community Pharmacies as Key Partners in Employer Health Strategies" is a new report from the Health Action Alliance, commissioned by the National Association of Chain Drug Stores (NACDS). Drawing on national surveys, employer interviews, and expert roundtables, the report outlines the business case for employer-pharmacy partnerships and actionable ideas for expanding access to pharmacy-based care.

For insights and recommendations tailored to specific audiences, explore our companion briefing sheets:

For Employers:
The Business Case for Employer-Pharmacy Partnerships
Practical steps for integrating pharmacy-based care into benefits strategies to cut costs, boost ROI, and improve employee access.

For Payers:
Pharmacy-Based Care: A Scalable Strategy for Payers To Cut Costs and Improve Access
Strategies for integrating pharmacists into provider networks and payment models to lower costs, expand access, and improve outcomes.

For Policymakers:
Pharmacy-Based Care: An Untapped Asset in America's Health Care Strategy
Policy solutions to expand pharmacist scope, modernize reimbursement, and advance pharmacy-based care as a national health asset.

For more information or to explore partnership opportunities, please contact us at hello@healthaction.org.